![]() Competitive gamers serious about getting the best connection will want to minimize this number.įor online gaming, here is a rough guideline:ĭownload speed: How fast your device can receive data from the Internet. ![]() Ping under 20 ms is considered excellent, while ping measuring between 50-100 ms is considered average. The lower the ping, the better it is for your connection. Ping: How fast your device connects to the network, traveling from your device to the server. While the following is a minimum guideline, it's important to remember, a speed test represents the speed reaching the device running the test, not delivered to all devices in your home. What speeds do I need and how to interpret the results?ĭifferent internet or online activities require different connection speeds or bandwidth to operate smoothly. To learn more about bandwidth visit About: Internet Bandwidth. It's also important to note, that your plan is the maximum bandwidth shared by all devices connected to your home network. Note, these results are often lower than your plan due to various factors such as your individual device's capabilities and WiFi conditions. Y ou can use this information to check how fast the connection is on the device you’re currently using which can help identify whether you’re receiving adequate speeds, or if WiFi troubleshooting may be required. When you send an email, post on a social network, or save files to Cloud storage, you're uploading data. ![]() Upload speed is the rate that the data travels from a device in your home to the Internet, or how fast your network can transmit data. When you stream music or shows, download files, or browse the Internet, you're downloading data. The higher the number, the longer it takes to transmit data.ĭownload speed is the rate that data travels from the Internet to a device in your home, or how fast your network can receive data. Shaw speed test will calculate your ping, download speeds, and upload speeds. Measured in milliseconds, your ping refers to the latency of your connection - how fast your device connects to the network. To learn how to run a speed test, visit How do I run an Internet speed test? Most times you wont need a dispatch because its something that was just not correct or a quick rebuilt will fix it but if a tech does go out they will check speeds at the ONT directly and if the speeds are correct to your provisioning or in the 10% of your profile then it is then consider outside of verizon if same issue then the tech himself will contact a NT again.A speed test is a measurement of the bandwidth being used by a particular device at that specific time, or in simple terms, the speed between your Shaw modem and the device you are performing the test on. ![]() If your results are the same then just let them know the 3 results both down and upload then a NT will check the cross connects to make sure they are even built correct and other things on your ONT after that if its clear and your download are still suffering but your upload is not then they will contact another department to fix it. this step will require a agent as they have to release the ip from the network so your computer connects to the network and run speedtest again. If your Ethernet which means the ethernet is going to your router from the ont bypass it and connect straight to it. if your Moca reseat the coax and power cycle the router give it 15 seconds then plug everything back in if your ethernet do same steps. Speedtest at get 3 test for the NT to check the network otherwise they wont take the call from the agent and it has to be on verizon page anything other then that and its consider outside of the network.ĭoing the basic troubleshoot will speed things up otherwise the agent will have you do them first. Start by forgetting about the file your downloading because when you call Verizon to check the network everything will have to be checked at home first. ![]()
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